When AI Hires AI: Glassdoor & Indeed Lay Off 1,300 Employees in Favor of Automation

In a staggering pivot toward automation, Glassdoor and Indeed—two of the world’s largest job platforms—have laid off 1,300 recruiting employees, replacing them with AI-powered systems to streamline hiring. The tech giant behind both platforms, Recruit Holdings, is spearheading this transformation to reshape how resumes are screened and candidates are evaluated. simpplr.com

Recruit Holdings points to AI’s ability to process massive candidate pools faster, eliminate human bottlenecks, and reduce costs. With AI accuracy improving and agents managing high-volume workflows, what was once experimental is now mainstream—even at scale.

Recruiters must now evolve—or risk obsolescence. Routine tasks like resume parsing, scheduling, and initial outreach are increasingly automated. Value now lies in skills like AI oversight, candidate storytelling, and empathetic engagement—areas where human judgment still matters.

AI excels at scale and speed: screening, matching, even initial outreach. But soft-touch elements—culture fit, nuanced feedback, mentor connection—remain firmly in human hands. This move reflects not the end of recruitment professionals, but a redefinition of their impact.

1. Ensure AI is transparent and fair—run bias and inclusion checks.
2. Up-skill internal teams on AI governance and interpretation.
3. Retain human review points for critical stages—interviewing, decision alignment.
4. Communicate changes empathetically—build trust with current and future candidates.

As AI continues to reshape recruitment, leaders must embed accountability, fairness, and candid communication—not just efficiency. AI can redefine hiring. But humane, intentional deployment ensures we don’t lose the human in human resources.

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